Our clients are at the heart of everything we do, and we pride ourselves on ensuring that our customer service is unfailingly outstanding.

Service you can trust

We always go that extra mile for our customers. Every person who works for us, every communication we have with you, and every other action we take, is all in the name of understanding what you need and delivering the perfect solution. Put simply, we strive to exceed your expectations at every opportunity.

Our charter

We will always put our customers first, providing them with the highest level of customer service through the provision of clear, concise and accurate advice
Advice on complex issues will always be part of our service, available as standard to all our clients and at no extra cost
All members of the Suresite team are always highly trained and knowledgeable in their fields with the appropriate authority to deal with your enquiry
Queries will always be dealt with in a friendly and professional manner
We will always exercise the utmost integrity and confidentiality with all information gathered
Our people will always be open, courteous and considerate; striving at all times to deliver a positive customer experience

Customer reviews

We partner with feefo, an independent review company. You can read our customer feedback here.