Suresite has won the Feefo Gold Trusted Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.
Created by global online reviews platform Feefo, Trusted Service is awarded only to those businesses that use Feefo to collect genuine reviews and insights.
Those that meet the high standard, based on the number of reviews they have collected, and their average rating, receive the award.
A badge of honour, this accreditation remains unique, as it is based purely on the interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’ commitment to outstanding service.
Suresite met the criteria of collecting at least 50 reviews between January 1st 2018 and December 31st 2018, with a top Feefo service rating of between 4.5 and 5.0.
Based on 106 reviews, Suresite has an average rating of 4.8/5.
Keith Bevan, Suresite’s chief business development officer, said: “This Feefo Gold award gives recognition to how hard all of the Suresite businesses work to give great experiences to all our customers.
“We have made a commitment to delivering the highest quality of service, so it’s important for us to listen, understand and respond to all our customers.
“Feefo has enabled us to consistently improve throughout 2018 and now we’re looking forward to another successful year ahead.”
Matt West, CEO at Feefo, said: “The Trusted Service award is about recognising those companies that excel beyond the norm.
“This year we have seen some remarkable businesses leveraging the full potential of Feefo to provide outstanding levels of experience for their customers. They have rightly being awarded our most prestigious accreditation.
I’m looking forward to the continual success of the businesses that work in partnership with us throughout 2019.”