PCI – The Key Facts
The on-going security of cardholder data is important to both customers and retailers. Unfortunately, criminals are finding new ways to obtain this data, targeting compromised card readers, online payment databases and networks that support card processing. In order prevent such data breaches, the PCI DSS was introduced. What is PCI DSS? PCI DSS (Payment Card Industry Data […]Read more
Contactless Payments Advice
As there has been a lot of press recently about contactless and Apple Pay, we hope you find the following information useful. Currently contactless can be accepted on HTEC’s Gempay 2 and their latest generation Gempay 3, the latest Sagepay software on Oracle, Point Four and CBE systems along with the standalone Sagepay Vx820 terminal. The […]Read more
Telephone Sales Potential Fraud – Beware!
We would like to bring to your attention a dramatic increase during this year of attempted fraud through phone sales or Customer Not Present (CNP) sales. These sales often involve high value items such as tyres, parts, or car sales. The scenario is: • Customer rings up and attempts to purchase goods of high value. […]Read more
A Pocket Guide to Lighting and Alarm Systems
This article is a short insight in to the two new pocket handbooks available, outlining the guidance for: Fire Alarm systems BS.5389 Emergency Lighting BS.5266 When we look at the two guidelines above, experience tells us that whilst many of the sites we visit have one or both of the above systems installed, sadly very […]Read more
Health and Safety Law Poster deadline
Have you changed your Health & Safety Law poster ? Everyone should by now have changed their Health and Safety law poster to the 2009 design. The April 5th deadline has just passed so to comply with HSIER (Health and Safety Information for Employees Regulations) please check and, if needed, change your poster. They are available from the […]Read more
Safety Sonnet, it’s not, but rhyming it has got!
Safety first and foremost – our watchword paramount, Understanding Clients’ needs – on our expertise they count. Reports compiled constructively – designed to help not hinder. Education via training – you choose how we deliver. Security and peace of mind our services will give you; Inspections and assessments, advice and guidance too! Total focus, expertise […]Read more
The seeds that you plant.
As a Suresite Consultant nothing gives you more confidence when visiting a Petrol site than being met by a member of staff who clearly knows their job and is aware of what is expected at a petrol filling station, this can only come from good training. Training gives a person the knowledge and confidence to carry […]Read more
The Training Bee.
Of all the bees a-buzzing in my bonnet, Staff Training must be the Queen. Always has been throughout my career whether it be fashion, finance, fuel or fm96.2, my local commercial radio station where I worked for a time. Sadly it is often neglected and in our business, setting aside for one moment, customer satisfaction, […]Read more